🇬🇧 Free UK shipping on all mainland orders

FAQs

Do you offer free shipping?

Yes! We offer free standard shipping on all UK mainland orders. Other UK shipping and international options are also available. See all delivery options.

How do I clean my face pads?
Hand wash after each use with a little soap and water, rinse and leave to dry. Add to the washing machine every one to two weeks and voila! Have a look at our care page for more details.

How long will my face pads last?
Your reusable facial rounds and makeup remover puff will last up to 200 machine washes. Follow our care instructions to ensure the long lifespan of your face pads.

What are Bambu Babe face pads made of?
Our Daily Care face pads are made from three layers of bamboo goodness. They are 60% bamboo, 20% cotton and 20% polyester.

Our Fresh Face makeup remover pads are made from recycled microfibre.

How many Daily Care face pads do I get?
There are x10 face pads in each Daily Care pack.

There are x3 face pads and x1 make-up remover pad in each Complete Sustainability pack.

Can I buy Daily Care face pads individually?
We don't offer our Daily Care facial rounds individually but you may wish to consider our Complete Sustainability pack which includes 3 facial rounds and 1 make-up remover puff. Subscription boxes that we're partnering with may also carry smaller sample sizes. Take a look at our stockist page for more details. 

Can I buy extra eco laundry bags?
Yes! We include an eco laundry bag with our Daily Care pads, but you can buy extra eco laundry bags separately as well. 

Are you supporting Beauty Backed?
Yes! To support beauty businesses we're offering a trade discount to MUAs, beauticians, hair dressers and beauty professionals. Please contact us and we'll set-up a trade account for you.

Can I return my face pads?
Yes, in line with UK distance selling law, you have 14 days to request a refund for any unused and unopened products. Please see our returns policy for full details.

Where can I buy Bambu Babe?
Take a look at our stockists page to see all of the retail outlets stocking Bambu Babe.

I'm interested in stocking Bambu Babe
Get in touch with us via our stockists page. We'd love to hear from you!